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Human Resource Management Course

Human Resource Management Course

Duration: 6 Months

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Learning Outcomes

Who is the program for?

To provide learners with foundational knowledge of Human Resource Management, including recruitment,employee relations, performance management, training, and basic HR administration practices used in modern organizations.

. Explain key HRM concepts and functions
2. Apply basic recruitment and selection procedures
3. Demonstrate understanding of employee performance processes
4. Identify training and development needs
5. Support HR administrative documentation and processes

  • Module 1: Introduction to Tourism & Hospitality Industry
    • Definition of tourism and hospitality
    • Scope of tourism industry globally and locally
    • Types of tourism:
      • Leisure tourism
      • Business tourism
      • Eco-tourism
    • Components of hospitality industry:
      • Hotels
      • Restaurants
      • Travel agencies
    • Tourism stakeholders
    • Role of tourism in economy
  • Module 2: Hotel Operations & Front Office Management
    • Hotel organizational structure
    • Front office functions:
      • Reservation
      • Check-in / Check-out
    • Guest handling procedures
    • Room allocation systems
    • Types of hotels:
      • Luxury
      • Budget
      • Resorts
    • Basic hotel terminology
  • Module 3: Housekeeping & Food & Beverage Basics
    • Housekeeping department roles
    • Room cleaning standards
    • Linen management
    • Hygiene and sanitation standards
    • Food & Beverage (F&B) basics:
      • Restaurant service styles
      • Table service etiquette
    • Kitchen basics overview
  • Module 4: Travel & Tourism Operations
    • Travel agency operations
    • Ticketing basics
    • Tour planning and itinerary development
    • Airline basics:
      • Booking systems
    • Visa and travel documentation basics
    • Destination management concepts
  • Module 5: HR Administration & Employee Relations
    • Importance of customer service in hospitality
    • Communication skills in tourism
    • Handling guest complaints
    • Professional behavior and grooming standards
    • Cultural awareness and etiquette
    • Service excellence principles
  • Project
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Flexible Installments Available Now
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Application Procedure For National Students

Counseling
Students should submit a request with these links and one of our admissions officers will contact you for counseling and address all your queries.

Application
After submitting the request form, Students should submit the application form. Click here to fill out the application form.

Offer Letter
Once the application is submitted, ASTI will issue an offer letter and the student ID card.

Campus Tour
Students will be invited to ASTI for a campus tour so that students can experience the different labs, classrooms, libraries, auditorium, and more.

Registration
Students should pay the registration fees to block their seats.

Enrollment
Once the registration is done, learners can enroll and start learning #from the UAE Leading Technical Training Institute, ASTI.

Application Procedure For International Students

E-Counseling
Learners should submit a request with these links, and one of our admissions officers will contact you to provide E-Counseling and address all your queries.

Application
After submitting the request form, Students should submit the application form. Click here to fill out the application form.


Offer Letter
An offer letter will be issued by ASTI once the information provided in the application form has been verified.

Interview
An interview will be conducted with learners to discuss in brief the process, fee structure, and program you’re enrolling in.

Registration
After the interview, learners need to pay the fee in order to continue with the registration process. Payment details will be shared with you by our admission officers. Register a safe payment of fees using a credit or debit card, or choose any other method of payment available.

Visa Application
Once the payment is received, ASTI will send a visa application form, which learners need to fill out to proceed with visa processing.

Enrollment
A visa copy will be shared with learners, and learners can enroll and start learning from ASTI.

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